Looking for Answers To Only Lexington Tickets Frequently Asked Questions?
If you have questions about Only Lexington Tickets or how our tickets work, you can find it on our FAQ page. If you have specific problems not answered on this page, just contact our customer service . Contact us by phone at 859-636-6961 or fill out our support form.
If someone buys a ticket from a primary ticket office -- also called the primary ticket seller -- they have the choice to transfer that ticket to a different buyer. Suppliers in the secondary marketplace may include firms, box office promoters, licensed ticket sellers, and individuals like you. Only Lexington Tickets gets its tickets from a popular ticket marketplace, and restricts results for Lexington and surrounding areas so you will quickly find the best tickets in your town.
The ”price based on demand” model runs the secondary ticket market, and you may find that price points shift over time. It’s not uncommon to find tickets priced at below primary pricing. You can also find hard-to-find seats for sold out shows that might cost more money than the original cost. The trick to the secondary ticket market is to check back as much as possible to find who’s playing in Lexington.
Depending on the transaction, you could collect your tickets in some different methods:
Email download: A code will be emailed to you before the show, that you should print out your physical ticket. These e-tickets may have to be downloaded through My Ticket Tracker.
Mailed: The seller will send the tickets through FedEx. Purchased tickets are pledged to get there before showtime, and you will have a FedEx tracking code once your package goes out.
Will Call Office: Tickets will be waiting in the box office or will call area.
Location Pick-up: Tickets should be picked up at a 3rd party place other than the venue (not more than 30 minutes away from the venue).
Paperless: The ticket seller will meet your party at the event and go with you to the box office.
Flash: The seller will send you a gift card that you will need to show at the event box office. It will contain the initial sale transaction and will give a viable receipt.
You can pick a different shipping address -- including P.O. boxes -- for completed purchases placed via Only Lexington Tickets. However, on sales above $750, the seller may decline to ship to a different place other than the billing address. Furthermore, sellers may want a signed authorization from the buyer if they need verification that the alternative shipping address is valid.
Instant tickets generally become available to download and print once you place the order. Please account for processing time, which could take as much as one business day. You will receive a confirmation email detailing how to access your instant tickets.
To ensure you enjoy the best experience in Lexington, your tickets have a 100% Money Back Guarantee if:
The seller doesn’t ship your purchased tickets
The purchased tickets arrive after the event commences
Your tickets were found to be invalid by the venue. (Demonstrable proof must be by the venue in a written letter.)
The event was canceled and not rescheduled. (Shipping fees not included in the refund.)
Tickets from Only Lexington Tickets are generally first-come, first-served. If your order was canceled mid-process, it means another buyer completed their purchase before you. Unfortunately, you will have to return to that event and attempt to order a different seat.
Many sellers have multiple groups of seats and are able to satisfy parties easier if they don't put the seating numbers on most listings. Of course, you'll get general rows and larger sections to choose from. Your tickets will be with each other, unless specified in the listing.
As Only Lexington Tickets is a resale forum, the ticket will have the first buyer’s name instead of yours. However, you will still be allowed into the event because it's the bar code that's vital to enter.
To prevent ticketing scams, most tickets are one-of-a-kind items. Therefore, if your tickets get lost, ruined, or stolen, you can contact the seller about replacing lost tickets. However, sales cannot be refunded.
If an event is totally canceled, you are eligible for a full reimbursement (shipping not reimbursed). If the event has been postponed and set for a new time, your tickets will move to the new date.